SuperOpsInstall

Summary

Updates an existing SuperOps ticket with specified fields.

Inputs

• ticketId (required) — Numeric SuperOps ticket ID.
• updateFields — A collection of fields to update. Supports Category, Custom Fields (JSON), Impact, Priority, Resolution Code, Status, Subcategory, Subject, Technician Group ID, Technician User ID, and Urgency. Fields are omitted if empty.

Output shape

A single record containing the updated ticket details (ticketId, displayId, subject, status, priority, technician, updatedTime).

The operation returns the full updated ticket object as defined by the SuperOps GraphQL schema.

Examples

Example 1: Update ticket status and priority

Ticket ID: 12345; Update Fields: Status set to 'Resolved', Priority set to 'Low'

Example 2: Modify ticket subject and assign technician

Ticket ID: 67890; Update Fields: Subject set to 'Fixed printer issue', Technician User ID set to '987654321'

Links

• n8n community nodes installation guide