Datto RMM

Interact with Datto RMM API to manage devices, sites, alerts, and monitoring

Actions59

Account → Get Resolved Alerts

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Overview

This node operation retrieves resolved alerts from the Datto RMM account resource. It is useful for monitoring and managing alerts that have been resolved, allowing users to review past issues and their resolutions. For example, IT administrators can use this to generate reports on resolved alerts or to audit alert history.

Use Case Examples

  1. Retrieve all resolved alerts automatically with pagination.
  2. Retrieve a specific page of resolved alerts with a maximum number of results per page.
  3. Include muted alerts in the resolved alerts results for comprehensive monitoring.

Properties

Name Meaning
Retrieve All Whether to retrieve all results automatically using pagination, or manually specify page and max results.
Page Page number (1-based) to retrieve when not retrieving all results.
Max Results Maximum number of results to return per page when not retrieving all results.
Include Muted Alerts Whether to include muted alerts in the results.

Output

JSON

  • alerts - Array of resolved alert objects retrieved from the Datto RMM account.

Dependencies

  • Datto RMM API with appropriate API key credentials

Troubleshooting

  • Ensure API credentials are correctly configured to avoid authentication errors.
  • If no alerts are returned, verify that there are resolved alerts in the account and that filters such as 'Include Muted Alerts' are set correctly.
  • Pagination parameters must be valid numbers; otherwise, the API may return errors or empty results.

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