Datto RMM

Interact with Datto RMM API to manage devices, sites, alerts, and monitoring

Actions59

Audit → Get Audit by MAC Address

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Overview

This node operation retrieves audit information from the Datto RMM system based on a specified MAC address. It supports fetching different types of audit data such as device, software, or hardware audits. Users can specify whether to include archived (historical) audit data and select which fields to include in the response. This operation is useful for IT administrators or support teams who need detailed audit information about a device identified by its MAC address, for example, to investigate device history, software inventory, or hardware configuration.

Use Case Examples

  1. Retrieve complete device audit information for a device with a specific MAC address to check its current and historical status.
  2. Fetch software inventory audit data for a device by MAC address to verify installed software versions and compliance.
  3. Get hardware configuration audit details for a device to assess its physical components and changes over time.

Properties

Name Meaning
MAC Address The MAC address of the device to retrieve audit information for, formatted as 12 characters with no separators.
Audit Type The type of audit information to retrieve, such as device, software, or hardware audit data.
Include Archived Whether to include archived or historical audit data in the response.
Fields to Include Select which fields to include in the audit response, allowing customization of the returned data.

Output

JSON

  • auditData - The audit information retrieved for the specified MAC address, including the selected audit type and fields.

Dependencies

  • Datto RMM API with appropriate API key credentials

Troubleshooting

  • Ensure the MAC address is provided in the correct format (12 characters, no separators) to avoid validation errors.
  • Verify that the API credentials are valid and have sufficient permissions to access audit data.
  • If no audit data is returned, check if the device with the specified MAC address exists and has audit records in the Datto RMM system.
  • Network or API connectivity issues may cause request failures; verify network access and API endpoint availability.

Links

  • Datto RMM API Documentation - Official API documentation for Datto RMM, useful for understanding available audit endpoints and data structures.

Discussion