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CRM Grape

Integração completa com CRM Grape - Envie mensagens, gerencie contatos, tickets, tags, kanban e consultas. Compatível com Agentes IA (Tool).

Actions32

Kanban → Mover Card

AI-generated

Summary

Moves a ticket's Kanban card to a specified destination column in CRM Grape by sending a move_kanban action to the CRM webhook.

Inputs

  • ticketId (required) — ID of the ticket (card) to move. Sent as ticket_id.
  • kanbanColumnId (required) — ID of the destination Kanban column. Sent as kanban_column_id. Column IDs can be found with the Query > List Kanban Columns operation.

Output shape

One output item per input item, containing the JSON response returned by the Grape webhook (POST /api/v1/n8n/webhook/). The response's exact fields are defined by the CRM and are not visible in the node source.

If the response is an array, it is split into multiple items. HTTP errors (401, 403, 400, 404, 500) are raised with Portuguese error messages. With Continue On Fail enabled, the item returns {error: message} instead. Authentication uses the webhook token and base URL from the grapeApi credentials.

Examples

Example 1: Move a ticket to a 'Proposal Sent' column after a sales agent sends a quote.

Resource: Kanban; Operation: Mover Card; ID do Ticket: {{$json.ticketId}}; ID da Coluna: the column ID of 'Proposal Sent'.

Example 2: An AI agent uses the node as a tool to advance a lead through the pipeline.

Set ticketId and kanbanColumnId via $fromAI expressions. The node has usableAsTool enabled.

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