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CRM Grape

Integração completa com CRM Grape - Envie mensagens, gerencie contatos, tickets, tags, kanban e consultas. Compatível com Agentes IA (Tool).

Actions32

Tag → Remover Tag do Ticket

AI-generated

Summary

Remove a single tag from a ticket in CRM Grape by sending a remove_tag_from_ticket action to the CRM's n8n webhook endpoint.

Inputs

  • ID do Ticket (required) — ID of the ticket to remove the tag from. Sent as ticket_id.
  • ID da Tag (required) — ID of the tag to remove. Sent as tag_id. Tag IDs can be found with the Consulta > Listar Tags operation.

Output shape

One or more JSON items containing the CRM's response body. If the response is an array, each element becomes its own item. Each item is paired with the input item that produced it.

The response schema is not defined in the node, so the fields depend on the Grape API. Errors are translated to messages for 400, 401, 403, 404 and 500, and other statuses get a generic message. With Continue On Fail enabled, a failed item returns { error: message } instead of stopping the workflow. The node runs once per input item.

Examples

Example 1: Remove a 'Lead Novo' tag from a ticket after the customer is qualified.

Resource: Tag; Operation: Remover Tag do Ticket; ID do Ticket: {{ $json.ticketId }}; ID da Tag: the ID of the tag to remove.

Example 2: Let an AI agent remove tags from tickets as a tool.

Use the node as an AI tool (usableAsTool). Set ID do Ticket and ID da Tag with $fromAI expressions.

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