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NetSapiens

Interact with the NetSapiens API

Actions477

Call Center/Agent Actions → Agent Login

AI-generated

Summary

Login an agent to a call center domain using specified callqueue and agent ID.

Inputs

  • refreshOptions — Whether to bypass cached dropdown values and fetch fresh options
  • AgentLogin__path__domain (required) — Domain to which the agent logs in (e.g., example.com)
  • AgentLogin__path__callqueue (required) — Callqueue identifier for the login
  • AgentLogin__path__callqueue-agent-id (required) — Agent ID within the callqueue

Output shape

a single record indicating login success or failure

The operation returns a success payload; no pagination or extra wrapper; error handling is separate.

Examples

Example 1: Basic login with default domain

Domain set to 'example.com', Callqueue 'queue1', Agent ID '12345', Refresh Options unchecked

Example 2: Force fresh options

Domain 'example.com', Callqueue 'queue2', Agent ID '67890', Refresh Options enabled

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