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NetSapiens

Interact with the NetSapiens API

Actions477

Call Center/Agents → Update Agent in Call Queue

AI-generated

Summary

Update an agent in a call queue

Inputs

  • refreshOptions — Whether to bypass cached dropdown values and fetch fresh options
  • UpdateAgent__path__domain (required) —
  • UpdateAgent__path__callqueue (required) —
  • UpdateAgent__path__callqueue-agent-id (required) —
  • UpdateAgent__body —

Output shape

a single updated agent object

Returns the updated agent data; no extra envelope is used

Examples

Example 1: Update an agent's domain and call queue

Set Domain to 'example.com', Callqueue to 'queue123', Callqueue Agent ID to 'agent456', Body with desired fields, optionally enable Refresh Dropdown Cache

Example 2: Refresh dropdown options before updating

Enable Refresh Dropdown Cache, then provide Domain, Callqueue, Callqueue Agent ID, and Body

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