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NetSapiens

Interact with the NetSapiens API

Actions477

Call Center/Agents → Read Agents in Call Queue

AI-generated

Summary

Read agents in a specified call queue

Inputs

  • refreshOptions — Bypass cached dropdown values and fetch fresh options
  • ReadAgents__path__domain (required) — Domain identifier for the call queue
  • ReadAgents__path__callqueue (required) — Name or identifier of the call queue

Output shape

a list of agent records

Returns agent objects; may include pagination metadata; errors follow standard error envelope format

Examples

Example 1: Retrieve agents from a domain and queue

Domain: example.com; Callqueue: support_queue; RefreshOptions: false

Example 2: Force fresh data fetch

Domain: example.com; Callqueue: support_queue; RefreshOptions: true

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