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NetSapiens

Interact with the NetSapiens API

Actions477

Call Center/Agent Actions → Agent Logout

AI-generated

Summary

Terminate an agent's session in a call queue.

Inputs

  • refreshOptions — Whether to bypass cached dropdown values and fetch fresh options
  • AgentLogout__path__domain (required) — Domain targeting the logout operation, e.g., example.com
  • AgentLogout__path__callqueue (required) — Identifier of the call queue from which to logout the agent
  • AgentLogout__path__callqueue-agent-id (required) — Agent ID within the call queue to logout

Output shape

no body — success/failure only

The operation returns no payload on success; errors are returned as HTTP status codes.

Examples

Example 1: Logout an agent from a specific call queue

Domain: example.com; Callqueue: 123; Refresh Options: false

Example 2: Force refresh of dropdown options before logout

Domain: mycompany.com; Callqueue: 456; Refresh Options: true

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