NetSapiens

Interact with the NetSapiens API

Actions477

Raw Actions
- Raw API Request
Access Log Actions
- Read Accesslog
Addresses Actions
- Create Address Endpoint
- Create Address for Domain
- Create Address for User
- Delete Address Endpoint
- Delete Address for Domain
- Delete Address for User
- Get Address Endpoints for a Domain
- Get Address Using Address ID
- Get Addresses Count for Domain
- Get Addresses for Domain
- Get Addresses for User
- Update Address Endpoint
- Update Address for Domain
- Update Address for User
- Validate Address
Answer Rules Actions
- Add a Answerrule for a User
- Count Answerrules for a User
- Delete a Answerrule for a User
- Read Answerrules for a User
- Read Answerrules for My User
- Read Specifc Timeframe Answerrule for User
- Reorder Answerrules for My User
- Update a Answerrule for a User
Audit Log Actions
- Read Audit Log
Authentication/Access Token (Oauth - Username/Password) Actions
- Get Access Token After MFA Include Passcode
- Get Access Token After MFA Request
- Get Access Token from Auth Code
- Get Access Token from Refresh
- SSO Enroll
Authentication/API Key (Machine 2 Machine) Actions
- Create API Key
- Read API Key Info on Your API Key
- Read API Keys Under Your Account
- Read Info on Specific Apikey Via Key ID
- Revoke API Key
- Update API Key
Authentication/JWT (JSON Web Token) Actions
- Create JWT Token After MFA Request
- Create JWT Token for Delegated Access
- Create JWT Token from Refresh JWT
- Create JWT Token from User/pass
- Read Current JWT
- Revoke Current JWT
- Revoke JWT by JTI (JWT ID)
- Revoke Jwt(s) by UID (user@domain)
- Validate JWT
- Validate JWT Format
Authentication/User Credentials Actions
- Validate
Auto Attendant Actions
- Create Auto Attendant
- Delete Specific Auto Attendant
- Read Auto Attendants
- Read Specific Auto Attendant
- Update Specific Auto Attendant
Backup & Restore Actions
- Manually Backup a Domain
- Read Available Restore Points
- Request a Full System Backup
- Restore a Specifc Domain Backup
Call Blocking Actions
- Add Blocked Numbers for a Domain
- Add Blocked Numbers for a User
- Delete Blocked Numbers for a Domain
- Delete Blocked Numbers for a User
- Read Blocked Numbers for a Domain
- Read Blocked Numbers for a User
Call Center/Agent Actions Actions
- Agent Login
- Agent Logout
- Agent Set Offline Status
- Agent Single Call
Call Center/Agents Actions
- Add Agent to Call Queue
- Count Agents in Call Queue
- Read Agents in Call Queue
- Read Agents in Domain
- Read Specific Agent in Call Queue
- Remove Agent from Call Queue
- Update Agent in Call Queue
Call Center/Callqueues Actions
- Create Call Queue in Domain
- Delete Call Queue
- Read Basic Info on Call Queues in Domain
- Read Call Queues in Domain
- Read Specific Call Queue
- Update Call Queue in Domain
Call Center/QueuedCalls Actions
- Add a Queued Call
- Read Queued Calls
Call Center/Statistics Actions
- Get Abandoned Calls for a Specific Queue
- Get Abandoned Calls for All Queues
- Get Agent Log
- Get Agent Statistics for All Queues by Agent
- Get Agent Statistics for Single Agent
- Get Agent Statistics for Single Queues by Agent
- Get Callqueue Statistics for a Specific Queue
- Get Callqueue Statistics for All Queues Aggregated
- Get Callqueue Statistics for All Queues by Queue
- Get DNIS Statistics for All Queues
- Get DNIS Statistics for Single Queue
Call Traces & Cradle to Grave Actions
- Get Call Trace (sipflow) for Call
- Get Cradle to Grave Info for Call
- Get CSV of Call Trace for Call
Calls (live/active calls) Actions
- Answer Call
- Count Active Calls in Domain
- Disconnect Call
- Hold Active Call
- Make a New Call
- Read Active Calls for User
- Read Active Calls in Domain
- Read Specific Active Call
- Reject Call
- Report Active Calls
- Transfer Call
- Transfer Peer Call
- Un Hold Active Call
CDR (Call History) Actions
- Count Cdrs and SUM Minutes
- Count Cdrs and SUM Minutes for Domain
- Count Cdrs and SUM Minutes for Specifc User
- Read Cdrs
- Read Cdrs for Domain
- Read Cdrs for Site in Domain
- Read Cdrs for Specific User
- Search Cdrs for Domain
CDR Schedule Actions
- Count CDR Schedules by Name
- Count CDR Schedules for Domain
- Count CDR Schedules for Reseller
Charts Actions
- Count Charts
- Get Chart List
Conference/Conferences Actions
- Count Conferences in Domain
- Create Conference for Domain
- Delete Conference in Domain
- Get Conference CDR from Domain
- Get Conference in Domain
- Get Conferences in Domain
- Update Conference in Domain
Conference/Participants Actions
- Create Participant for Conference
- Delete Participant from Conference
- Get Participants from Conference
- Update Participant for Conference
Configs/Configuration Definitions Actions
- Create a Configuration Definition
- Delete Configuration Definition
- Read a Specific Configuration Definition
- Read All Configuration Definitions
- Update a Configuration Definition
Configs/Configurations Actions
- Count Configurations
- Create a Configuration
- Delete a Configuration
- Read a Specific Configuration
- Read All Configurations
- Update a Configuration
Connections (Trunks) Actions
- Count All Conections
- Create a Connection
- Delete a Specific Connection for a Domain
- Get All Connections
- Get All Connections for a Domain
- Get Specific Connection for a Domain
- Update a Connection
Contacts Actions
- Count Contacts for User
- Create Contact
- Delete Contact
- Get Contacts for User
- Get My Contacts
- Get Specific Contact for User
- Update Contact
Contacts/Shared Contacts Actions
- Create Shared Contact
- Delete Shared Contact
- Get Domain Contacts
- Get Specific Domain Contact
- Update Shared Contact
Dashboards Actions
- Count Dashboards for a User
- Get Dashboard List for a User
Departments Actions
- List Departments in a Domain
Devices Actions
- Count Devices by Device
- Count Devices for Domain
- Count Devices for Reseller
- Count Devices for User
- Create Device for User
- Delete Device for User
- Get Devices for User
- Get Devices in Domain
- Get Specifc Device
- Update Device for User
Dial Permisions Actions
- Add a New Permission to a Dialpolicy Table
- Add a New Permission to a Dialpolicy Table in Domain
- Create Dialpolicy Table
- Delete a Permission by ID in a Dialpolicy
- Delete a Permission by ID in a Dialpolicy in Domain
- Delete Dialpolicy
- Delete Dialpolicy in Domain
- Read Permissions in a Dialpolicy
- Read Permissions in a Dialpolicy in Domain
- Read Policies
- Read Specific Permission in a Dialpolicy
- Read Specific Permission in a Dialpolicy in Domain
- Read Specific Policy
- Read Specific Policy in Domain
- Update a Permission in a Dialpolicy Table
- Update a Permission in a Dialpolicy Table in Domain
- Update Dialpolicy
- Update Dialpolicy in Domain
Dialrule Actions
- Add a New Dial Rule Into a Dial Plan
- Count Dialrules in a Dialplan
- Create Dialplan for Domain
- Create Dialplan Global
- Delete a Dial Rule by ID in a Dial Plan
- Delete Dialplan for Domain
- Read Dialplans
- Read Dialrules in a Dialplan
- Read Specific Dialrule in a Dialplan
- Update a Dial Rule by ID in a Dial Plan
- Update Dialplan for Domain
Domains Actions
- Check If Domain Exists
- Count Domains
- Create a Domain
- Delete a Domain
- Get Domains
- Get My Domain Info
- Get Specific Domain
- Get Specific Domain with Billing Summary
- Update a Domain
Email Actions
- Send Email Using Template
- Verify Email
Event Subscriptions Actions
- Create a Event Subscription
- Create a Event Subscription for Domain
- Delete a Subscription
- Delete a Subscription for Domain
- Read Event Subscription by ID
- Read Event Subscriptions
- Read Event Subscriptions for Domain
- Update an Event Subscription
- Update an Event Subscription for Domain
Firebase Actions
- Add Firebase Service Account
- Read Firebase Service Accounts
Images Actions
- Create Image from Upload
- Create Image from Upload (multipart/mixed Post)
- Delete an Image
- Read Image
- Update Image from Upload
iNSight Actions
- Query Data from Insight
Media/Greetings Actions
- Count Greetings for User
- Create a New Greeting from TTS
- Create a New Greeting from Upload
- Delete Specific Greeting for User
- Read Greetings for User
- Read Specific Greeting for User
- Update Greeting from Upload
- Update Greeting with TTS Script
Media/Hold Messages/Domain Actions
- Count Hold Messages for Domain
- Create a New Hold Message for Domain from Upload
- Delete Hold Messge for Domain
- Read Hold Messages for Domain
- Update Hold Message for Domain from Upload
Media/Hold Messages/User Actions
- Count Hold Messages for User
- Create a New Hold Message for User from Upload
- Delete Hold Messge for User
- Read Hold Messages for User
- Update Hold Message for User from Upload
Media/Music on Hold/Domain Actions
- Count MOH for Domain
- Create a New MOH for Domain from TTS
- Create a New MOH for Domain from Upload
- Delete MOH for Domain
- Read MOH for Domain
- Update MOH for Domain from TTS
- Update MOH for Domain from Upload
Media/Music on Hold/User Actions
- Count MOH for User
- Create a New MOH for Domain from TTS
- Create a New MOH for User from Upload
- Delete MOH for User
- Read MOH for User
- Update MOH for Domain from TTS
- Update MOH for User from Upload
Media/Text to Speech Actions
- Get Available Voices
- Synthesize Voice (text to Speech)
- Synthesize Voice (text to Speech) Via GET
Media/Voicemail Actions
- Count Voicemail for User by Folder
- Delete Voicemail
- Forward Voicemail to Another User
- Move Voicemail to Save Folder
- Read Specific Voicemail for User
- Read Voicemail for User by Folder
Meetings Actions
- Count Domains Meetings
- Count Meeting
- Create a Meeting
- Create a Meeting with ID
- Delete a Meeting
- Read Meeting
- Read Meetings for User
- Register Meeting
- Request a Meeting ID
- Update a Meeting
Meetings/Event Logs Actions
- Create a Meeting Log Event
- Read Meeting Events
Meetings/Iotum Actions
- Create a Ad Hoc Conference
- Create a Host
- Create Host Contacts
- Create Iotum Video Company
- Create Iotum Video Subscription
- Delete a Host
- Delete a Video Company
- Delete Iotum Video Subscription
- Read All Iotum Video Hosts in a Domain
- Read Iotum Video Available Products
- Read Iotum Video Company
- Read Iotum Video Company Products
- Read Iotum Video Domain Resellers
- Read Iotum Video Host
- Read Iotum Video Host Conferences
- Read Iotum Video Host Contacts
- Update Domain's Iotum Company
- Update Domain's Iotum Subscriptions
- Update User's Iotum Host
Messages Actions
- Delete Messagesession
- Get Messages for Messagesession
- Get Messagesession for User
- Get Messagesessions for Domain
- Get Messagesessions for User
- Send a Message (chat)
- Send a Message (group Chat)
- Send a Message (group SMS)
- Send a Message (media Chat)
- Send a Message (MMS)
- Send a Message (SMS)
- Start a New Message Session
- Update Messagesession (leave)
- Update Messagesession (participants)
- Update Messagesession (session Name)
Messages/SMS Block Actions
- Add SMS Blocks for Domain
- Delete/deactivate SMS Block for Domain
- Read SMS Blocks for All Domains
- Read SMS Blocks for Domain
- Update SMS Block for Domain
Phone Numbers Actions
- Add Phone Number in Domain
- Count All Phone Numbers for System or Reseller
- Count Phone Numbers for Domain
- Get All Phone Numbers for Domain
- Get All Phone Numbers for System or Reseller
- Get Specific Phone Number in Domain
- Remove Phone Number from Domain
- Update Phone Number in Domain
Phone Numbers/Use Cases Actions
- Move Phonenumber Back to Available in Inventory
- Send Phonenumber to a User
- Send Phonenumber to Call Queue
- Send Phonenumber to Offnet Number
Phones/Macs Actions
- Add MAC Address
- Add MAC Address for Domain
- Count MAC Addresses
- Read MAC Addresses
- Read MAC Addresses in Domain
- Read Specific MAC Address
- Read Specific MAC Addresses in Domain
- Remove MAC Address
- Remove MAC Address in Domain
- Update MAC Address
- Update MAC Address in Domain
Phones/Macs/Supported Models and Servers Actions
- Get Details of Specific Model
- Get List of Provisionable Server Profiles
- Get List of Supported/provisionable by Vendor
- Get List of Supported/provisionable Models
- Read Provisionable Server Details
Presence Actions
- List Presence in a Department
- List Presence in a Domain
Quotas Actions
- Count Quotas for Domain
- Count Quotas for Reseller
- Get Quota for Domain
- Get Quota for Domains in Reseller
Recordings Actions
- Get Specific Recording by Callid for Domain
- Get Specific Recording by Callid for User
Resellers Actions
- Count Resellers
- Create Reseller
- Delete Reseller
- Get Resellers
- Get Specific Reseller
- Update Reseller
Routes Actions
- Count All Route Connections
- Count All Routes
- Create a Route
- Create a Route Connection
- Delete a Specific Route
- Delete a Specific Route Connection
- Read Route Connections for Route
- Read Routes
- Update a Specific Route
- Update a Specific Route Connection
Sites Actions
- Count Sites in Domain
- Create Site in Domain
- List Sites in Domain
- Read Sites in Domain
- Read Specific Site in Domain
- Update Site in Domain
SMS Numbers Actions
- Count SMS Numbers for User
- Create SMS Number
- Delete an SMS Number
- Get All SMS Numbers for System
- Get SMS Numbers for Domain
- Get SMS Numbers for User
- Update SMS Number
SnapBuilder Actions
- Count Device Profiles
- Count Phone Configurations in a Domain
- Create Phone Configuration for Specific MAC Address
- Delete Phone Configuration for Specific MAC Address
- Get Phone Configuration for Specific MAC
- Get Specific Device Profile for Model of Phone
- Read Device Profiles
- Update Phone Configuration for Specific MAC Address
SnapBuilder/Phone Templates Actions
- Count Phone Templates for a Domain
- Create Phone Template in Domain
- Delete Phone Template in Domain
- Read Phone Templates Available to a Domain
- Read Specific Phone Templates by Name
- Update Phone Template in Domain
SSL Certificates Actions
- Create SSL Certificate for Certmanager
- Delete SSL Certificate for Certmanager
- Read SSL Certificate by Common Name
- Read SSL Certificates for Certmanager
- Update SSL Certificate for Certmanager
Templates Actions
- Create Template from Upload (JSON + Base64 File)
- Delete a Template
- Read Template
- Update Template from Upload (JSON + Base64 File)
Timeframes/Domain (Shared) Actions
- Convert Timeframe to Another Type
- Delete Specific Timeframe for Domain (shared)
- Read All Timeframes for Domain (shared)
- Read Specific Timeframe for Domain (shared)
Timeframes/Domain (Shared)/Always Actions
- Create Always Timeframe
Timeframes/Domain (Shared)/Custom Actions
- Create Additional Entries Within Custom Timeframe
- Create Custom Timeframe
- Delete Entry Within Custom Timeframe
- Replace All Entries in Custom Timeframe
- Update Entries Within Custom Timeframe
Timeframes/Domain (Shared)/Days of Week Actions
- Create Days of Week Timeframe
- Update Days of Week Timeframe
Timeframes/Domain (Shared)/Holiday Actions
- Create Additional Holidays Within Holiday Timeframe
- Create Holidays Timeframe
- Delete Holiday Within Holiday Timeframe
- Replace All Holidays in Holiday Timeframe
- Update Holidays Within Holiday Timeframe
Timeframes/Domain (Shared)/Specific Dates Actions
- Create Additional Date Ranges Within Specific Dates Timeframe
- Create Specific Dates Timeframe
- Delete Date Range Within Specific Dates Timeframe
- Replace All Date Ranges in Specific Dates Timeframe
- Update Date Ranges Within Specific Dates Timeframe
Timeframes/Holiday Information Actions
- Read Holiday Information by Country
- Read Holiday Information by Country and Region
- Read List of Supported Countries
- Read List of Supported Regions
Timeframes/User Actions
- Convert Timeframe to Another Type
- Delete All Timeframes for User
- Delete Specific Timeframe for User
- Read All Timeframes for User
- Read Specific Timeframe for User
Timeframes/User/Always Actions
- Create Always Timeframe
Timeframes/User/Custom Actions
- Create Additional Entries Within Custom Timeframe
- Create Custom Timeframe
- Delete Entry Within Custom Timeframe
- Replace All Entries in Custom Timeframe
- Update Entries Within Custom Timeframe
Timeframes/User/Days of Week Actions
- Create Days of Week Timeframe
- Update Days of Week Timeframe
Timeframes/User/Holiday Actions
- Create Additional Holidays Within Holiday Timeframe
- Create Holidays Timeframe
- Delete Holiday Within Holiday Timeframe
- Replace All Holidays in Holiday Timeframe
- Update Holidays Within Holiday Timeframe
Timeframes/User/Specific Dates Actions
- Create Additional Date Ranges Within Specific Dates Timeframe
- Create Specific Dates Timeframe
- Delete Date Range Within Specific Dates Timeframe
- Replace All Date Ranges in Specific Dates Timeframe
- Update Date Ranges Within Specific Dates Timeframe
Transcriptions & Sentiment Actions
- Read Transcription for Specific Call
Users Actions
- Count Users in Domain
- Delete User in Domain
- Get My User
- Get Specific User in Domain
- Get Users in Domain
- List Basic Info on Users in Domain
- Search for Users in Domain
- Update a User in Domain
Version Actions
- Read API Version
Voicemail Reminders Actions
- Count Voicemail Reminders for Specific User
- Create Voicemail Reminder
- Delete Voicemail Reminders for Specific User
- Get Voicemail Reminders for Specific User
- Update Voicemail Reminders for Specific User

Messages → Send a Message (chat)

AI-generated

Summary

Sends a chat message to a specified NetSapiens user in an existing message session.

Inputs

Domain (required) — Select a domain or enter its name.
User (required) — Select a user in the domain or enter the user ID.
Messagesession (required) — ID of the message session. It must be at least 32 characters long and use only alphanumeric characters or underscores.
Body — JSON body for the message; defaults to an empty object.
Refresh Dropdown Cache — Fetch fresh dropdown options instead of using cached values.

Output shape

A list of n8n items containing the API response.

The supplied source pack shows only the operation structure, not the execute implementation details, so the response fields and exact request body semantics cannot be determined from the available source.

NetSapiens

Actions477

Messages → Send a Message (chat)

Summary

Inputs

Output shape

Links

Discussion

NetSapiensInstall

Actions477

Messages → Send a Message (chat)

Summary

Inputs

Output shape

Links

Discussion

NetSapiens