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VH3 AI

Read and write BigChange field service data and access VH3 AI intelligence features — jobs, contacts, invoices, reports, search, cases, and more.

Actions200

Case (VH3 AI) → Create Case

AI-generated

Summary

Create a VH3 AI case with a required title and classification, optionally adding a description, deadline, metadata, priority, tags, and creator identity.

Inputs

  • Title (required) — Short descriptive title for the case.
  • Type (required) — Case classification: audit, case study, compliance, incident, investigation, or project review. Defaults to incident.
  • Actor ID — User ID to associate with the case when Actor Type is User. Omit or set to 0 to use the tenant API-key owner.
  • Actor Type — Creator identity type: agent, system, or user. Defaults to user.
  • Description — Detailed case narrative.
  • Due Date — Optional case deadline.
  • Metadata (JSON) — JSON key-value data for custom case information; defaults to an empty object.
  • Priority — Case priority: critical, high, low, or medium. Defaults to medium.
  • Tags (JSON) — JSON string array or object map of tags; defaults to an empty array.

Output shape

A single case response from the VH3 AI API.

The supplied source pack does not show the Create Case execution body, so the exact response envelope is not established.

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