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VH3 AI

Read and write BigChange field service data and access VH3 AI intelligence features — jobs, contacts, invoices, reports, search, cases, and more.

Actions200

Case (VH3 AI) → List Cases for Item

AI-generated

Summary

Lists cases associated with a specified item by its type and external ID, making a single FSI GET request. The operation does not fetch additional pages, filter results locally, or reorder them.

Inputs

  • Item Type (required) — Select the item type: customer, document, engineer, job, job group, note, or site. Defaults to job.
  • External ID (required) — The external ID of the item whose associated cases to list.

Output shape

A list of case items.

Returns the cases from one request; no automatic pagination is performed.

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