Zoho Desk

Zoho Desk node using a custom Zoho CRM & Desk OAuth2 credential for automatic refresh-token handling

AI-generated

Summary

Retrieve one Zoho Desk contact by contact ID or email. The node makes a GET request and returns the matching contact for each input item.

Organization ID (required) — Zoho Desk organization ID, sent with the API request.
By — Choose Contact ID (default) or Email to select how to identify the contact.
Contact ID (required) — Required when By is Contact ID. The node uses this as the contact ID, but if it contains @, it looks up the contact by email instead.
Contact Email (required) — Required when By is Email. The node searches Zoho Desk for this address; it prefers a case-insensitive exact email match and otherwise returns the first search result.

One item containing a contact record for each input item.

Email lookup trims surrounding whitespace and errors if no contact is found. No contact fields are modified.