Zoho Desk icon

Zoho Desk

Zoho Desk node using a custom Zoho CRM & Desk OAuth2 credential for automatic refresh-token handling

Actions13

Ticket → Get Many

AI-generated

Summary

Fetches Zoho Desk tickets for the configured organization, optionally filtering and sorting them. Returns either a limited page or all matching tickets, with one n8n item per ticket.

Inputs

  • Organization ID (required) — Zoho Desk Organization ID used to scope the API request.
  • Return All — When enabled, retrieves tickets in pages until there are no more results. Otherwise, returns up to the Limit, starting at the From (Offset) value.
  • Limit — Maximum number of tickets to return when Return All is disabled; defaults to 50 and accepts 1–100.
  • Options — Optional filters and response settings: assignee and team IDs; channel; department or department IDs; status; priority; and view ID. Comma-separated values are trimmed and sent as comma-separated query values. Also supports sort order, a received-in-days period, selected response fields (up to 30), and related data to include (assignee, contacts, departments, read status, products, or team). From (Offset) applies only when Return All is disabled.

Output shape

A list of n8n items, one per ticket.

Ticket records come from the API response's data array, or from a top-level array if returned. With Return All enabled, pagination uses batches of up to 100; with it disabled, the response is limited by Limit.

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