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Zoho Desk

Zoho Desk node using a custom Zoho CRM & Desk OAuth2 credential for automatic refresh-token handling

Actions13

Thread → Get

AI-generated

Summary

Fetches one thread from a Zoho Desk ticket, optionally including extra response details.

Inputs

  • Organization ID (required) — Zoho Desk organization ID used for the API request.
  • Ticket ID (required) — ID of the ticket containing the thread.
  • Thread ID (required) — ID of the thread to fetch.
  • Options → Include — Comma-separated additional information to include, such as canReply, draft, or portalHtmlUrl. Values are trimmed before being sent.

Output shape

A single n8n item containing the fetched thread response as JSON.

Makes a GET request for the specified thread under the ticket. API errors are raised as node errors unless Continue On Fail is enabled, in which case an item with an error message is returned.

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