Zoho DeskInstall

Summary

Create a Zoho Desk ticket for each input item, using the supplied subject, contact email, and department. Send optional description and additional ticket fields, then return each API response as an output item.

Inputs

• Organization ID (required) — Zoho Desk organization ID, sent in the API request header.
• Subject (required) — Ticket subject or title.
• Contact Email (required) — Contact email included in the ticket request.
• Department (required) — Department ID to assign the ticket to.
• Description — Ticket content; omitted from the request when empty.
• Additional Fields — Optional assignee ID, channel, classification, category, sub-category, contact ID, task ID, custom fields, due date, priority, or status. These values are added to the ticket request; custom fields are sent under cf, and Task ID maps to cf.cf_task_id. If Contact ID contains @, the node looks up the contact by email and sends the matched contact ID.

Output shape

One output item per input item, each containing the Zoho Desk create-ticket API response as JSON.

The operation sends a POST request to /tickets. Errors stop execution unless Continue On Fail is enabled; then the affected item contains an error field.

Links

• n8n community nodes installation guide