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Genesys Cloud

Consume Genesys Cloud API

Actions20

Conversation → Get

AI-generated

Summary

Retrieve detailed information about a specific conversation by its ID.

Inputs

  • Authentication (required) — Select OAuth2 as the authentication method.
  • Conversation ID (required) — The unique identifier of the conversation to retrieve.

Output shape

a single record

Returns the full details of the specified conversation as a JSON object; errors if the conversation ID is invalid or not found.

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Discussion