Actions20
- Conversation Actions
- Data Action Actions
- Division Actions
- Group Actions
- OAuth Client Actions
- Queue Actions
- User Actions
Queue → Get Many
AI-generatedSummary
Retrieve a list of queues from Genesys Cloud, optionally filtered and sorted according to specified criteria, with control over the number of results returned.
Inputs
- Authentication (required) — Choose OAuth2 for authenticating the request.
- Return All — Whether to return all matching queues or limit the number of returned items.
- Limit — Maximum number of queues to return if 'Return All' is false (1-100).
- Options — Optional filters and sorting parameters: include only queues associated with specified canned response library ID, division IDs, names with wildcards, peer IDs, queue IDs; whether to include only queues having a peer; which fields to expand (e.g., identity resolution); and sort order (ascending or descending).
Output shape
A list of queue objects matching the filter criteria.
Supports pagination internally. Applying filters and sorting options refines the returned queues. If 'Return All' is false, results are limited to specified 'Limit'.