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User → Get Many
AI-generatedSummary
Retrieve multiple user records from Genesys Cloud with optional filtering, sorting, and field expansion.
Inputs
- Return All — Whether to return all user records or only up to a specified limit.
- Limit — Maximum number of user records to return if 'Return All' is false (1-100).
- Sort Order — Order in which to sort the results: Ascending, Descending, or by Score.
- Expand — List of additional user fields to expand in the results, such as authorization, biography, presence, skills, and more.
- Integration Presence Source — Source for integration presence data, applicable only when presence is expanded; options include Microsoft Teams, Zoom Phone, Ring Central, or Genesys Cloud.
- State — Filter users by state: Active, Inactive, Deleted, or Any.
Output shape
a list of user records
Returns an array of user objects with fields expanded as requested. Supports pagination internally, returning up to the specified limit if 'Return All' is false, or all matching users if true. Errors may occur if parameters are invalid or API request fails.