Actions20
- Conversation Actions
- Data Action Actions
- Division Actions
- Group Actions
- OAuth Client Actions
- Queue Actions
- User Actions
Queue → Get Members
AI-generatedSummary
Retrieve the members of a specified queue in Genesys Cloud, optionally expanding certain user fields and controlling the number of returned members.
Inputs
- Queue ID (required) — ID of the queue whose members are to be fetched.
- Return All — Whether to return all members or limit the results.
- Limit — Maximum number of members to return when Return All is false (1-100).
- Options.expand — List of user-related fields to expand for each member (e.g. authorization, presence, skills).
Output shape
a list of user member objects belonging to the specified queue.
If Return All is true, all queue members are returned; otherwise, the maximum number is limited to the "Limit" parameter. Expanded fields are included if specified in options.expand. Results are returned as JSON array, each item representing a member user with details.