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Genesys Cloud

Consume Genesys Cloud API

Actions20

Queue → Add Members

AI-generated

Summary

Add one or more specified user members to a particular Genesys Cloud queue by providing the queue ID and a list of user IDs.

Inputs

  • Authentication — OAuth Authorization Flow, defaults to OAuth2.
  • Queue ID (required) — The unique identifier of the queue to which members will be added.
  • User IDs (required) — A comma-separated string or an array of user UUIDs to add as members to the queue.

Output shape

a single JSON object representing the updated members of the queue

Validates user IDs to be UUIDs and throws errors if no valid IDs are provided or if any ID has invalid format. The API returns the array of members after adding them.

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