Actions20
- Conversation Actions
- Data Action Actions
- Division Actions
- Group Actions
- OAuth Client Actions
- Queue Actions
- User Actions
Queue → Get
AI-generatedSummary
Retrieve details of a specific queue in Genesys Cloud by its Queue ID.
Inputs
- Authentication — Select OAuth2 as the OAuth Authorization Flow for authentication.
- Queue ID (required) — Specify the ID of the queue to fetch.
Output shape
a single JSON object representing the requested queue's details
Returns the full data of the queue identified by the specified Queue ID. The data shape follows the Genesys Cloud API response for a queue GET request.
Examples
Example 1: Fetch a queue by ID
Set 'Queue ID' to the specific queue's ID you want to retrieve.