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Ivanti Neurons for ITSM (REST)

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Actions16

Attachment → Upload

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Summary

Upload binary file data as an attachment to a specified Ivanti Neurons for ITSM business object record.

Inputs

  • Business Object Name (required) — The name of the business object type to attach the file to (e.g., Incident, Change). An "s" is automatically appended to form the endpoint path (e.g., Incident becomes Incidents).
  • Record ID (required) — The unique identifier of the specific business object record to attach the file to.
  • Input Binary Field (required) — The name of the binary field in the input data containing the file to upload.
  • File Name — Optional file name for the uploaded attachment; if omitted, the original binary data filename is used.
  • Batching — Optional configuration to batch multiple attachment upload requests, specifying items per batch and delay between batches.

Output shape

a list of items each representing the upload result for the corresponding input item with details returned by the Ivanti Neurons for ITSM API

Supports processing multiple items with optional batching to throttle requests. Each item is processed independently, and results include details of the uploaded attachment as provided by the API.

Examples

Example 1: Upload a PDF file as an attachment to an Incident record with ID 'INC12345'.

Set Business Object Name to 'Incident', Record ID to 'INC12345', and specify 'data' as the binary property containing the PDF file. Optionally set a custom filename or leave blank to preserve the original.

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