Ivanti Neurons for ITSM (REST) icon

Ivanti Neurons for ITSM (REST)

Interact with Ivanti Neurons for ITSM

Actions16

Business Object → Create

AI-generated

Summary

Create a new business object record in Ivanti Neurons for ITSM by specifying the object type and its field values.

Inputs

  • Business Object Name (required) — Name of the business object to create (e.g., Incident, Change). An "s" is automatically appended to the end (e.g., Incident becomes Incidents).
  • Mode (required) — Choose between 'Manual Mapping' to enter fields one by one or 'JSON' to provide the complete record data as JSON.
  • Fields to Set (Manual Mapping) — Set individual string, number, or boolean fields for the new record when in Manual Mapping mode. Complex types like arrays or objects are not supported.
  • JSON (JSON Mode) — Provide the full JSON object to send in the request body, specifying all fields of the record when in JSON mode.
  • Options — Additional settings such as stripping null values from results, sorting output keys alphabetically, ignoring type conversion errors (only in Manual Mapping), and batching options to control request throttling.

Output shape

a single record representing the newly created business object entry

Supports creating multiple records by batching input items if enabled. Field types accepted are only String, Number, and Boolean; other types are rejected by the Ivanti API. The output can be optionally sorted and cleaned of null values based on options.

Links

Discussion