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Ivanti Neurons for ITSM (REST)

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Actions16

Service Request → Get Submitted Parameters

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Summary

Retrieve submitted parameters (ServiceReqParam records) associated with a specific Service Request by its unique Record ID.

Inputs

  • Record ID (required) — The unique identifier of the Service Request whose submitted parameters you want to retrieve.
  • Send Select Parameters — Optionally specify which fields to return in the response, either by selecting from a dropdown or entering a comma-separated list manually.
  • Select Mode — Choose between selecting fields from a dropdown list or entering them manually as a comma-separated list.
  • Select Names or IDs — Fields to return when Select Mode is 'From List'; choose from available selectable fields.
  • Select (Manual) — Comma-separated list of fields to return when Select Mode is 'Manual'.
  • Send Sort Parameters — Optionally specify sorting of the results by a given field and direction.
  • Order By Field — Field used to order the results if sorting is enabled.
  • Order Direction — Direction of sorting: ascending or descending.
  • Options — Additional options including batching controls, OData filter expressions, sorting output keys alphabetically, and stripping null values from output.

Output shape

a list of submitted parameter records for the specified Service Request

Supports optional field selection to limit returned fields, sorting, batching input for throttling requests, and filtering with OData expressions. Output keys can be sorted alphabetically, and fields with null values can be optionally removed. This operation returns only ServiceReqParam data; general Service Request information requires using the Business Object resource with the Get operation.

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