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Ivanti Neurons for ITSM (REST)

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Actions16

Business Object → Get Many

AI-generated

Summary

Retrieve multiple records from a specified Ivanti Neurons for ITSM business object with optional filtering, field selection, sorting, and pagination controls.

Inputs

  • Business Object Name (required) — The name of the business object to query (e.g., Incident, Change). The node automatically appends an 's' to pluralize the name.
  • Return All — Determines whether to fetch all matching records or limit the number of results.
  • Limit — Maximum number of records to return when 'Return All' is false.
  • Send Select Parameters — Enable specifying which fields to return in the response.
  • Select Mode — Choose whether to select fields from a dropdown list or enter them manually as a comma-separated list.
  • Select Names or IDs — Fields chosen from the dropdown list to return; available only if Select Mode is 'From List' and Send Select Parameters is true.
  • Select (Manual) — Comma-separated list of field names to return; used if Select Mode is 'Manual' and Send Select Parameters is true.
  • Send Sort Parameters — Enable sorting of the results.
  • Order By Field — Field name to sort the results by; shown if sorting is enabled.
  • Order Direction — Sort order direction, ascending or descending; shown if sorting is enabled.
  • Options - Filter — OData filter expression to limit which records are returned (e.g. Status eq 'Active').
  • Options - Batching — Settings to split input into batches with configurable size and interval to throttle requests.
  • Options - Pagination — Settings controlling pagination behavior, including pages per batch and interval between page requests.
  • Options - Sort Output Keys — Boolean to sort the keys of the output objects alphabetically.
  • Options - Strip Null Values — Boolean to remove fields with null values from the output records.

Output shape

a list of business object records matching the query parameters

The response includes an array of records from the specified business object. Pagination and batching options may affect how results are fetched internally but the output is consolidated into a single list. Null fields can be removed if configured, and output keys may be sorted alphabetically.

Examples

Example 1: Fetch up to 100 active Incident records, returning only RecId and Subject fields, sorted by CreatedDateTime descending.

Business Object Name='Incident', Return All=false, Limit=100, Use Select=true, Select Mode='Manual', Select='RecId,Subject', Use Sort=true, Order By Field='CreatedDateTime', Order Direction='desc', Options.Filter="Status eq 'Active'"

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