Actions29
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Agent → Get Agent
AI-generatedOverview
This node interacts with the Telli API to retrieve detailed information about a specific agent by their ID. It is useful in scenarios where you need to fetch agent details for further processing or integration within an automation workflow, such as displaying agent information, monitoring agent status, or using agent data in subsequent steps.
Use Case Examples
- Retrieve an agent's details by selecting the agent from a dropdown or specifying the agent ID using an expression.
- Use the retrieved agent information to update a CRM system or trigger notifications based on agent attributes.
Properties
| Name | Meaning |
|---|---|
| Agent Name or ID | The unique identifier or name of the agent to retrieve. This can be selected from a list of agents or specified using an expression. |
Output
JSON
json- The JSON response from the Telli API containing the agent's detailed information.
Dependencies
- Telli API authentication credential
Troubleshooting
- Ensure the agent ID provided is valid and exists in the Telli system to avoid API errors.
- Check that the Telli API credentials are correctly configured and have the necessary permissions to access agent data.
- If the API returns an error, verify the network connectivity and the API endpoint URL.
- Use the error messages provided by the node to identify issues such as invalid parameters or authentication failures.
Links
- Telli API - Get Agent - Official API documentation for retrieving agent details from Telli.