Overview

This node operation retrieves detailed information about a specific call using its call ID from the Telli API. It is useful in scenarios where you need to fetch call details for monitoring, reporting, or further processing within an automation workflow. For example, you might use this operation to get the status, duration, or metadata of a call after it has been made.

Use Case Examples

1. Retrieve call details by providing the call ID to monitor call status in a customer support workflow.
2. Fetch call information to log call metrics into a CRM system for sales analysis.

Properties

Output

JSON

• json - The JSON response containing the call details retrieved from the Telli API.

Dependencies

• Requires an API key credential for authenticating requests to the Telli API.

Troubleshooting

• Common issues include providing an invalid or non-existent call ID, which results in an API error indicating the call was not found.
• API authentication errors may occur if the API key credential is missing or invalid.
• Network or connectivity issues can cause request failures; ensure the node can reach the Telli API endpoint.

Links

• Telli API - Get Call - Official documentation for the Telli API endpoint to get call details by call ID.