Actions29
- Agent Actions
- Call Actions
- Contact Actions
- Contact Property Actions
- Deprecated Actions
- Phone Number Actions
Agent → List Agents
AI-generatedOverview
This node operation interacts with the Telli API to list agents. It supports fetching either all agents or a limited number of agents based on user input. The node handles pagination internally when returning all agents, ensuring that all available agents are retrieved from the API. This operation is useful for scenarios where users need to retrieve agent information for further processing, reporting, or integration with other systems.
Use Case Examples
- A call center manager wants to retrieve a list of all agents to analyze their performance.
- An automation workflow needs to fetch a limited number of agents to assign tasks dynamically.
Properties
| Name | Meaning |
|---|---|
| Return All | Whether to return all results or only up to a given limit. If true, all agents are fetched using pagination. |
| Limit | Maximum number of agent results to return when Return All is false. The limit can be set between 1 and 100. |
Output
JSON
data- Array of agent objects returned from the Telli API, containing agent details such as ID and title.
Dependencies
- Telli API authentication credential required to authorize API requests.
Troubleshooting
- Ensure the API credential is correctly configured and has the necessary permissions to access the agents endpoint.
- If the node returns an empty list, verify that there are agents available in the Telli account.
- For large datasets, if the node does not return all agents when Return All is true, check for API rate limits or connectivity issues.