Overview

This node operation retrieves a contact from the Telli API using a unique internal identifier called the External Contact ID. It is useful when you want to fetch contact details based on an external system's identifier rather than the Telli system's internal contact ID. For example, you might use this to synchronize contact information between your CRM and Telli by querying contacts via their external IDs.

Use Case Examples

1. Fetch a contact's details by providing their unique external ID from your internal system to integrate with Telli's contact management.
2. Use this operation to verify if a contact exists in Telli by their external identifier before performing updates or other actions.

Properties

Output

JSON

• json - The JSON response from the Telli API containing the contact details retrieved by the external contact ID.

Dependencies

• Requires an API key credential for authenticating with the Telli API.

Troubleshooting

• Ensure the External Contact ID is correctly provided and matches the format expected by the Telli API.
• If the API returns an error, check the API key credential and network connectivity.
• Common error messages include 'API error (status code): message' indicating issues with the request or authentication.