Overview

This node operation removes a specified contact from the auto dialer queue in the telli system. It is useful in scenarios where you want to stop automated calling attempts to a particular contact, for example, if the contact has requested not to be called or if the contact's status has changed and they should no longer be dialed automatically.

Use Case Examples

1. Removing a contact from the auto dialer queue by providing their telli contact ID to prevent further automated calls.
2. Use case: A customer support team wants to exclude certain contacts from auto dialer campaigns based on their preferences or status updates.

Properties

Output

JSON

• json - The JSON response from the telli API confirming the removal of the contact from the auto dialer queue.

Dependencies

• Requires an API key credential for the telli API to authenticate requests.

Troubleshooting

• Common issues include providing an invalid or non-existent contact ID, which may result in API errors indicating the contact could not be found.
• API authentication errors if the telli API credentials are missing or incorrect.
• Network or connectivity issues preventing the node from reaching the telli API endpoint.

Links

• telli API Documentation - Remove From Auto Dialer - Official API documentation for the remove from auto dialer endpoint.