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Zammad Extended

Zammad Helpdesk – erweiterte Filter, Tickets, Artikel, Benutzer, Organisationen und Tags

Tag → Hinzufügen

AI-generated

Summary

Add a tag to a specific ticket in the Zammad system by providing the ticket ID and the tag name with case sensitivity.

Inputs

  • Ticket-ID (required) — The numerical ID of the ticket to which the tag will be added.
  • Tag (required) — The exact name of the tag to add to the ticket, case sensitive.

Output shape

a single JSON object indicating success and echoing the ticket ID and tag name

The operation performs a POST request to '/api/v1/tags/add' with the tag details. On success, it returns a JSON object with fields: success (true), ticket_id, and tag. No additional pagination or complex result structure.

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