MEGA icon

MEGA

Manage conversations, contacts, WhatsApp, Kanban CRM and Captain AI in MEGA

Actions417

CSAT Response → Add Review Notes

AI-generated

Summary

Add or update review notes for a specific CSAT response within a designated account.

Inputs

  • Account (required) — Select the account under which the CSAT response exists, either from a searchable list or by entering its numeric ID.
  • CSAT Response ID (required) — Specify the numeric ID of the CSAT response to which the review notes will be added.
  • Review Notes — Provide the textual review notes to attach to the selected CSAT response.

Output shape

a single JSON object representing the updated CSAT response including the new or modified review notes

The operation requires an existing CSAT response ID and account. The review notes field is optional and if omitted, may result in no changes to the notes. The response body contains the updated state of the CSAT response.

Links

Discussion