MEGA icon

MEGA

Manage conversations, contacts, WhatsApp, Kanban CRM and Captain AI in MEGA

Actions417

Conversation → Send Message

AI-generated

Summary

Send a text message to a selected conversation, with options to reply to another message, send a private note or reaction, attach content attributes, split the text into multiple messages, and add delays with an optional typing indicator.

Inputs

  • Account (required) — Select an account from the list or enter its numeric ID.
  • Inbox (required) — Select an inbox from the list or enter its numeric ID.
  • Conversation (required) — Select a conversation from the list or enter its numeric ID.
  • Content — Text to send. It can be empty when sending a reaction.
  • Reply To — Optionally select a message or enter its numeric ID to reply to; the ID is added as in-reply-to content attributes.
  • Private Note — Send the message as a private note that is not visible to the customer. Defaults to false.
  • Is Reaction — Mark the message as a reaction to another message. Defaults to false.
  • Content Attributes — Add message content attributes as name/value pairs or as a JSON object.
  • Split Message — Split the content into multiple messages. Defaults to true.
  • Split Character — Separator used when splitting; defaults to two newlines (\n\n).
  • Wait Before Sending — Choose no delay, a fixed delay, or a delay based on message length (up to 12 seconds). When splitting, the delay applies to each message.
  • Wait Time (Seconds) — Fixed delay duration in seconds, default 5, configurable from 0 to 60.
  • Show Typing While Waiting — Show a typing indicator during the wait. Defaults to true.

Output shape

A single result item containing the API response for the sent message or messages.

The operation sends the message to the selected conversation. Split mode can produce multiple sends; the operation's returned result shape may depend on the API response.

Links

Discussion