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Manage conversations, contacts, WhatsApp, Kanban CRM and Captain AI in MEGA

Actions417

Conversation → Send with Template

AI-generated

Summary

Send a WhatsApp template message in a selected conversation using an approved template and its mapped content values.

Inputs

  • Account (required) — Select an account from the list or enter its numeric ID.
  • Inbox (required) — Select an inbox from the list or enter its numeric ID.
  • Conversation (required) — Select a conversation from the list or enter its numeric ID.
  • Template (required) — Select a WhatsApp template or enter its name using lowercase letters, numbers, and underscores.
  • Template Content (required) — Map values for the selected template's fields. The mapper loads fields based on the account, inbox, and template; it reports an error if these selections do not provide template content.

Output shape

A single API response item for the sent template message.

The implementation sends a template message to the selected conversation; the exact response fields depend on the API response.

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