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Manage conversations, contacts, WhatsApp, Kanban CRM and Captain AI in MEGA

Actions417

Conversation → Mark Unread

AI-generated

Summary

Mark a specific conversation as unread in a given account and inbox within the MEGA platform.

Inputs

  • Account (required) — Select the account in which the conversation exists, either from a list or by ID.
  • Inbox (required) — Select the inbox associated with the conversation, either from a list or by ID.
  • Conversation (required) — Select the conversation to mark as unread, either from a list or by ID.

Output shape

a single updated conversation object indicating the unread status has been set

The operation requires three parameters: accountId, inboxId, and conversationId. It returns information about the conversation marked unread. The action applies immediately with no pagination or batching.

Examples

Example 1: Mark an unread conversation after receiving a message

Set the Account parameter to the relevant account, choose the Inbox where the conversation resides, and specify the Conversation to mark unread. Upon execution, the specified conversation's unread status will be updated accordingly.

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