Actions417
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Conversation → Assign Agent
AI-generatedSummary
Assigns the selected agent to a conversation in the chosen account and inbox.
Inputs
- Account (required) — Select an account from the list or provide its numeric ID.
- Inbox (required) — Select an inbox from the list or provide its numeric ID.
- Conversation (required) — Select a conversation from the list or provide its numeric ID.
- Agent (required) — Select the agent to assign, or provide an agent ID using an expression.
Output shape
A single API response item.
The operation changes the conversation's assignment. The exact response fields are not specified in the supplied source view.