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Chatwoot fazer.ai

Interact with the Chatwoot API

Actions134

Conversation → Assign Agent

AI-generated

Summary

Assign an agent to a conversation

Inputs

  • accountId (required) — The Chatwoot account to use
  • inboxId (required) — The inbox containing the conversation
  • conversationId (required) — The conversation to which the agent will be assigned
  • agentId (required) — The agent to assign to the conversation

Output shape

a single conversation object with the updated agent assignment

Returns the updated conversation resource; errors are propagated as n8n execution failures.

Examples

Example 1: Assign agent 7 to conversation 345 in inbox 12 of account 1

accountId = 1, inboxId = 12, conversationId = 345, agentId = 7

Example 2: Bulk assign an agent via a list of conversations

Iterate over conversationIds with same accountId, inboxId, and agentId

Example 3: Assign agent via ID when only ID is known

agentId = 9, conversationId = 101, inboxId = 5, accountId = 2

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