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Conversation → Set Priority
AI-generatedSummary
Set the priority of a Chatwoot conversation.
Inputs
- accountId (required) — The account to use for the operation, selected from a list or provided by ID.
- inboxId (required) — The inbox that contains the conversation.
- conversationId (required) — The ID of the conversation whose priority is being set.
- priority (required) — Desired priority level (null, low, medium, high, urgent).
Output shape
a single conversation object
Returns the updated conversation record, including the conversation ID and its new priority; no pagination.
Examples
Example 1: Update priority of a conversation to 'high'
Account: select from list, Inbox: select from list, Conversation: select from list, Priority: high
Example 2: Set priority to 'urgent' for an inbox conversation
Account: list, Inbox: list, Conversation: list, Priority: urgent