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Chatwoot fazer.ai

Interact with the Chatwoot API

Actions134

Conversation → Send Message

AI-generated

Summary

Send a message to a Chatwoot conversation

Inputs

  • accountId (required) — Select the account to use.
  • inboxId (required) — Select the inbox to use.
  • conversationId (required) — Select the conversation to use.
  • content — Text content of the message to send. Can be empty when sending a reaction.
  • replyToMessageId — Message to reply to (will set in_reply_to in content attributes).
  • additionalFields — Additional fields for the message, such as private note, reaction, or content attributes.
  • split_message — Whether to split the message into multiple messages.
  • split_character — Character(s) to split the message on.
  • wait_before_sending — Add a delay before sending the message.
  • wait_time_seconds — Fixed time to wait before sending, in seconds.
  • typing_while_waiting — Whether to show typing indicator while waiting before sending the message.

Output shape

a single message resource

Returns the created message object; if split_message is true, multiple messages may be returned via pagination; errors are propagated.

Examples

Example 1: Send a basic text message

accountId=123, inboxId=456, conversationId=789, content='Hello world'

Example 2: Reply to an existing message

replyToMessageId=101112, content='Thanks for the info'

Example 3: Send a split message with a delay

content='Line1\nLine2', split_message=true, wait_before_sending=fixed, wait_time_seconds=2

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