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Interact with the Chatwoot API

Actions134

Conversation → Update Presence

AI-generated

Summary

Set a conversation’s presence indicator to Typing, Recording, or Off, optionally marking it as a private note.

Inputs

  • Account (required) — Select an account or enter its numeric ID.
  • Inbox (required) — Select an inbox or enter its numeric ID.
  • Conversation (required) — Select a conversation or enter its numeric ID.
  • Typing Status (required) — Choose Typing, Recording, or Off. Defaults to Typing.
  • Private — Whether the presence indicator is for a private note. Defaults to false.

Output shape

Not established by the supplied source pack.

The source pack shows an updateConversationPresence handler, but omits its implementation body, so the request details and returned data cannot be verified.

Examples

Example 1: Show that an agent is typing in a conversation

Choose the account, inbox, and conversation; set Typing Status to Typing and leave Private disabled.

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