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Comment → Create
AI-generatedSummary
Create a new comment on a ticket
Inputs
- ticketId (required) — The ID of the ticket
- content (required) — The comment text
- is_internal — Whether the comment is internal (only visible to staff)
Output shape
a single comment record
Returns the created comment object, including generated fields such as id and createdAt.
Examples
Example 1: Create a comment on ticket 123
POST /api/comments { "ticketId": 123, "content": "Great work!", "is_internal": false }