AyudalaInstall

Summary

Create a new ticket record in the Ayudala system

Inputs

• title (required) — The title of the ticket
• description (required) — The description of the ticket
• contract_id (required) — The contract ID to associate with the ticket
• priority — The priority of the ticket
• company_id — Company ID (required for staff callers)
• visibility — Visibility level controlling which client users can see the ticket
• auto_close_exempt — Whether to exempt this ticket from automatic closure due to inactivity

Output shape

a single ticket record

Contains the created ticket's ID and all provided fields; optional fields may be omitted if not set.

Examples

Example 1: Create a minimal ticket

title: "System issue", description: "Cannot access dashboard.", contract_id: 42

Example 2: Create ticket with priority and visibility

title: "Feature request", description: "Add export CSV button.", priority: "high", visibility: "staff_only", auto_close_exempt: true

Example 3: Create ticket with company association

title: "Vendor onboarding", description: "Set up vendor portal.", contract_id: 17, company_id: 5, visibility: "all_company"

Links

• n8n community nodes installation guide