Ayudala icon

Ayudala

Interact with the Ayudala helpdesk & service management platform

Actions82

Comment → Get Many

AI-generated

Summary

Fetch comments associated with a ticket, optionally limited and all‑return mode.

Inputs

  • ticketId (required) — The ID of the ticket whose comments are to be retrieved.
  • returnAll — When true, return all matching comments regardless of limit.
  • limit — Maximum number of comments to return when returnAll is false; between 1 and 200.

Output shape

an array of comment objects

If returnAll is false the response is capped by limit; otherwise all matching comments are returned; pagination metadata may be included in the envelope.

Examples

Example 1: Retrieve up to 20 comments for ticket 456

ticketId=456, limit=20, returnAll=false

Links

Discussion