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Ayudala

Interact with the Ayudala helpdesk & service management platform

Actions82

Conversation → Create

AI-generated

Summary

Create a new conversation associated with a company.

Inputs

  • company_id (required) — The company ID to associate the conversation with
  • title (required) — The conversation title
  • conversation_type (required) — The type of conversation
  • description — Optional conversation description
  • participants — Comma-separated list of participant names or IDs

Output shape

a single created conversation record

Returns the newly created conversation object, typically including its generated ID and timestamps.

Examples

Example 1: Create a phone conversation for a new client

company_id=123, title="Onboarding Call", conversation_type="phone", participants="John Doe, Jane Smith"

Example 2: Create a meeting with a partner

company_id=456, title="Quarterly Review", conversation_type="meeting", description="Discuss Q3 results"

Example 3: Create an email conversation

company_id=789, title="Support Inquiry", conversation_type="email", participants="support@example.com"

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