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Actions82

KB Article → Get Many

AI-generated

Summary

Fetch multiple KB articles from the knowledge base.

Inputs

  • returnAll — Whether to return all results or only up to the given limit.
  • limit — Maximum number of results to return when returnAll is false; must be between 1 and 100.
  • additionalFields — Optional fields to include in the response; e.g., filter by category ID.

Output shape

a list of KB article objects

If returnAll is false, the response is capped by limit; additionalFields can specify extra fields to include. The response may contain pagination metadata.

Examples

Example 1: Retrieve up to 20 recent KB articles

returnAll: false, limit: 20

Example 2: Fetch all KB articles without limit

returnAll: true

Example 3: Get KB articles filtered by category ID and include that field

returnAll: false, limit: 50, additionalFields: {category_id: 5}

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