Ayudala icon

Ayudala

Interact with the Ayudala helpdesk & service management platform

Actions82

Ticket → Get Many

AI-generated

Summary

Fetch tickets based on optional filters with pagination control.

Inputs

  • returnAll — Whether to return all results or only up to a given limit
  • limit — Maximum number of results to return
  • filters — Filter criteria for the ticket query

Output shape

array of ticket records

Pagination applied via limit/returnAll; optional fields depend on filters; errors follow the Ayudala API envelope

Examples

Example 1: Get first 10 open tickets

limit=10, filters.status=open

Example 2: Return all tickets matching a specific priority

priority=high, filters.status=open

Example 3: Retrieve tickets assigned to a particular agent

assigned_to_id=123

Links

Discussion