Ayudala

Interact with the Ayudala helpdesk & service management platform

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Ticket → Update

AI-generated

Summary

Update an existing ticket with specified field changes.

Inputs

ticketId (required) — The ID of the ticket to update
updateFields — Fields to update on the ticket (e.g., title, description, priority, visibility, auto_close_exempt)

Output shape

a single updated ticket record

Returns the updated ticket object; fields not provided remain unchanged

Examples

Example 1: Update ticket title and priority

ticketId=123, updateFields.title='Urgent Issue', updateFields.priority='high'

Links

n8n community nodes installation guide

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