Clientes Online - WhatsApp icon

Clientes Online - WhatsApp

Interação com a Plataforma de Relacionamento via WhatsApp - Clientes.Online

Actions61

Marketing - Mensagem - Enviar

AI-generated

Overview

This node operation sends marketing messages via WhatsApp using the Clientes Online platform. It supports sending various types of messages such as text, images, videos, audio, files, maps, vCards, and templates from different BSPs (Business Service Providers) including Interaxa, Messangi, and WhatsApp Business API Cloud. It is useful for businesses aiming to engage customers through personalized WhatsApp marketing campaigns, sending notifications, promotional content, or transactional messages.

Use Case Examples

  1. Sending a text message notification to a customer with their name personalized.
  2. Sending an image or video message with a URL link to a promotional campaign.
  3. Sending a WhatsApp Business API Cloud template message with variables for dynamic content.
  4. Sending a vCard contact or a location map to customers via WhatsApp.

Properties

Name Meaning
Atenção: SPAM pode gerar penalidades em seu Canal Notice warning that WhatsApp may penalize accounts that send spam messages.
Número De Telefone The recipient's phone number in international format (e.g., 5527998282828).
Nome Do Destinatário The name of the message recipient.
ID Canal The channel through which the message will be sent (e.g., Y0 for WhatsApp).
Tipo De Mensagem The type of message to send, such as text, image, video, audio, file, map, vcard, or various template types.
Texto The text content of the message, if applicable.
URL The URL of the media to be sent (image, video, audio, or file).
ID Do VCard The name of the VCard contact.
Telefone Do VCard The phone number of the VCard contact in international format.
Nome Do Local The name of the location to be sent on the map.
Latitude The latitude coordinate of the location.
Longitude The longitude coordinate of the location.
ID Do Template The template ID for Interaxa or WABA templates.
Variáveis Template JSON structure of variables for WABA templates to customize the message content.
Registro Do Template Do WhatsApp Business Api Cloud Notice for templates created in WhatsApp Business API Cloud.
Variáveis Do Messangi JSON variables to be used in the Messangi template.
Registro Do Template Do BSP Messangi Notice for templates created in BSP Messangi.
Registro Do Template Do BSP Interaxa Notice for templates created in BSP Interaxa.

Output

JSON

  • messageId - The unique identifier of the sent message.
  • status - The status of the message sending operation (e.g., sent, failed).
  • recipientNumber - The phone number of the message recipient.
  • messageType - The type of message sent (text, image, video, etc.).
  • timestamp - The timestamp when the message was sent.

Dependencies

  • Clientes Online API credentials required for authentication.

Troubleshooting

  • Ensure the phone number is in the correct international format to avoid delivery failures.
  • Verify that the selected channel ID is valid and active for sending messages.
  • For template messages, ensure the template ID and variables match the registered templates in the respective BSP or WhatsApp Business API Cloud.
  • Check for spam warnings and avoid sending unsolicited bulk messages to prevent account penalties from WhatsApp.
  • If media URLs are used, ensure they are accessible and correctly formatted.

Discussion