Overview

This node operation 'Recados - Pesquisar' (Messages - Search) in the Clientes Online - WhatsApp integration allows users to search for messages (recados) by a specific protocol. It is useful for retrieving detailed information about a particular message or communication thread identified by its protocol number. For example, a user can input a protocol number to fetch the associated message details from the platform.

Use Case Examples

1. Searching for a message by entering its protocol number to view its content and status.
2. Retrieving message details for follow-up or processing within an automated workflow.

Properties

Output

JSON

• protocol - The protocol number of the searched message.
• messageDetails - Details of the message or recado associated with the protocol.
• status - The current status of the message or recado.

Dependencies

• An API key credential for Clientes Online platform authentication is required.

Troubleshooting

• Ensure the protocol number is correctly entered and exists in the system; otherwise, the search will return no results or an error.
• Check API credentials and connectivity if the node fails to retrieve data.
• Common errors may include invalid protocol format or unauthorized access due to missing or incorrect API credentials.